Client: GMAC Insurance

Client Business: Service Contract and other F&I Products
Engagement: Interface Design
Timeframe: December 2008 – April 2009
Reference: Tom Schwartz, Senior Manager


Mark Virag was retained by GMAC as a subject matter expert in DMS integration.  The project’s objective was to integrate several business functions with the leading DMS systems.  The business functions spanned several GMAC operations in the U.S. and Canada, including five legacy systems and two systems still in development.  Analysis of the technical requirements showed that the correct approach was to develop a comprehensive service-oriented interface.

Mr. Virag had a lead role in defining this approach, and cultivating support for it among business and technical stakeholders.  He participated in business requirements analysis, and authored detailed specifications for the interface.  Mr. Virag also worked with vendors of DMS and other “consuming” software, including the first successful implementation of the Rating API.

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“I worked as a peer to Mark in his role as V.P. for AutoNation Financial Services. Mark was a key member of senior management and played an instrumental role in the start-up of this organization. Based upon my work experience with Mark, I would highly recommend him.”

David Jett , V.P. Finance, AutoNation

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